Ready to Get Started?
Let us Guide You.
Taking the first step toward therapy is a big milestone. Whether you are ready to book your first session, or still exploring if we’re the right fit – we’re here to help you get started every step of the way.
1. Booking & Consultation
Whether you prefer to self-match and book directly, or you'd like to connect with a member of our team to support you, we've made it simple start in the way that feels most comfortable for you. You have two ways to start:
1. Self-Match:
Browse our Team of Specialists and book your first session directly through our secure portal.
2. Guided Match:
Not sure where to start? Book a Free Consultation. We’ll chat about your unique goal and preferences to find the right therapist for you.
2. Finding Your Match & Intake Details
Once you've connected with us, we handle the logistics so you can focus on your well-being:
Secure Intake & Personalization:
You’ll receive a secure form to finalize details regarding your goals, preferences., and accomandations. We offer specialized support, including Language & Interpreter services.
Insurance & Coverage:
Dawn Therapy is proud to work with a growing list of providers to keep care accessible:
Coverage Program | Provider |
|---|---|
Private & Workplace Insurance | Various Insurance Providers |
Workplace Injuries & Wellbeing | Workplace Safety and Insurance Board |
Newcomer & Refugee Support | Interim Federal Health Program (IFHP) |
Employer-Funded Care | Employee Assistance Program (EAP) |
Accident Recovery & Rehabilitation | Motor Vehicle Accidents (MVA) |
Affordable Care Program | Dawn Therapy |
Tip: Visit our Insurance & Coverage Programs page for a full list of providers.
3. Attending Your First Session
You have the flexibility to choose the environment where you feel most comfortable, and will receive SMS and/or email reminders before every appointment:
Virtual Sessions:
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Attend from the comfort of your home via video call.
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You will receive your private link 30 minutes before your session begins.
In-Person Sessions:
Visit our private, discreet space in the heart of Richmond Hill. Ample free on-site parking is available and just steps from the Yonge St / Ashfield Drive stop (VIVA and YRT).
Ready to Start?
We’re here to help. If you aren't sure where to begin or have questions about our process, our administrative team is available to guide you:
Frequently Asked Questions
Do I need a doctor’s referral to start?
No, a formal referral is not required to book a session at Dawn Therapy. However, if you are using workplace insurance, please check if your specific policy requires a referral for reimbursement.
What if I don't feel like my therapist is the right match?
The therapeutic alliance is the most important factor in healing. If you feel your matched therapist isn't the right fit after your first session, simply let our team know. We will help you transition to another specialist no questions asked.
What if I don't have insurance or coverage?
We offer an Affordable Care Program with reduced rates for those without insurance coverage or those facing financial hardship. Please mention this during your consultation so we can find a plan that works for your budget.
Do you offer services in languages other than English?
Yes. As part of our commitment to the diaspora community, we have clinicians who speak multiple languages and offer professional interpreter services when needed. Please mention this during your consultation.